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Order & Delivery Support
Need help with your order, tracking, or delivery updates? Our team is here to assist you every step of the way.
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Custom Size & Styling Help
Looking for the perfect fit or a custom abaya? Connect with us for personalized sizing and styling assistance via WhatsApp.
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Return & Exchange Support
Have questions about returns, exchanges, or received a damaged item? We’ll resolve it quickly and hassle-free.
Frequently asked questions
What makes Qaswa Abaya different from others?
At Qaswa Abaya, we focus on elegance, modesty, and comfort. Every piece is carefully designed with premium fabrics, refined stitching, and timeless styles—so you feel confident and graceful every time you wear it.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across India. A small shipping fee may be collected in advance to ensure smooth and secure delivery.
Do you provide custom sizes?
Absolutely. We understand that the perfect fit matters. You can place custom size orders easily through our WhatsApp support, and we’ll guide you step by step.
How do I choose the right size?
Each product comes with a detailed size chart to help you choose the best fit. If you’re unsure, feel free to contact us—we’re always happy to assist you personally.
Will the product color be exactly the same as shown?
We strive to display colors as accurately as possible. However, slight variations may occur due to lighting and screen settings.
How long does delivery take?
Orders are usually processed within 1–2 working days, and delivery typically takes 3–7 business days depending on your location.
What is your return and exchange policy?
We offer easy exchanges in case of size issues or defects. If you receive a damaged or incorrect item, we’ll resolve it quickly and hassle-free. Please contact us within the specified time after delivery.
Are your abayas suitable for daily wear?
Yes, our collections are designed for both everyday wear and special occasions—balancing comfort, durability, and style.
How can I contact customer support?
You can reach us anytime via WhatsApp or email or through direct call. Our team is always ready to assist you with orders, sizing, or any concerns.
Do you offer discounts on prepaid orders?
Yes, we offer exclusive 5% discounts on prepaid orders as a token of appreciation for your trust.
Are your fabrics breathable and comfortable?
Definitely. We carefully select fabrics that are lightweight, breathable, and suitable for long wear—especially considering everyday comfort.