Introduction: Qaswa Abaya values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website. This policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023 (India).

Information We Collect: We may collect personal information such as your name, phone number, email address, billing and shipping address, order details, and payment-related information. We also collect non-personal information including IP address, browser type, device information, and website usage data.

Purpose of Data Collection: The information collected is used to process orders, deliver products, provide customer support, communicate updates, improve our services, comply with legal obligations, and send promotional communications only where consent is provided.

Payment Security: All payments are processed through secure third-party payment gateways. Qaswa Abaya does not store or have access to your credit card, debit card, UPI, or banking details.

Sharing of Information: We may share your personal information with logistics partners, payment processors, and service providers solely for order fulfillment and operational purposes. We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings, though some features may not function properly.

Data Retention: Personal data is retained only for as long as necessary to fulfill business, legal, and contractual requirements and is securely deleted thereafter.

Data Security: We implement reasonable security practices and safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights: You have the right to access, correct, update, or request deletion of your personal data, subject to applicable laws. You may withdraw consent for marketing communications at any time.

Children’s Privacy: Our services are not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.

Grievance Redressal: In accordance with Indian law, grievances related to personal data may be addressed to Qaswa Abaya Support Team at sales@qaswaabaya.com or via phone/WhatsApp at +91 96632 30135. Complaints will be acknowledged within 48 hours and resolved within 30 days.

Changes to This Policy: We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Information:
Qaswa Abaya
6-38/5A, Khari Bowli, Near National School
Mominpura, Gulbarga, Karnataka – 585104, India
Phone / WhatsApp: +91 96632 30135
Email: sales@qaswaabaya.com