Introduction: Welcome to Qaswa Abaya. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. These Terms are published in compliance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020 of India. If you do not agree to these Terms, you must discontinue use of our services.

Business Information: Qaswa Abaya operates from 6-38/5A, Khari Bowli, Near National School, Mominpura, Gulbarga, Karnataka – 585104, India. Our services are hosted and powered by Shopify Inc., which provides the e-commerce platform enabling us to sell products to customers.

Eligibility: By using our services, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian, that you are legally capable of entering into a binding contract under Indian law, and that the information you provide is accurate and complete.

Products and Availability: We make every effort to display product details, descriptions, images, and prices accurately. However, product colors and appearance may vary depending on screen settings. Product availability is subject to change without notice, and we reserve the right to limit or cancel quantities per order or discontinue any product at any time.

Pricing and Payments: All prices are listed in Indian Rupees unless stated otherwise. Payments are processed through secure third-party payment gateways. Qaswa Abaya does not store or have access to your card, UPI, or banking details. We reserve the right to cancel orders due to pricing errors, suspected fraud, or unauthorized transactions.

Shipping, Returns, and Cancellations: Shipping timelines, delivery conditions, cancellations, returns, refunds, and exchanges are governed by our Shipping, Cancellation, and Return & Refund Policies, which form an integral part of these Terms. Delivery timelines are estimates and may vary due to factors beyond our control.

User Accounts: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

Prohibited Activities: Users must not engage in unlawful activities, misuse the website, provide false information, infringe intellectual property rights, or attempt to disrupt the website’s functionality. Any such violation may result in termination of access and legal action.

Intellectual Property Rights: All website content, including text, images, logos, designs, and software, is the exclusive property of Qaswa Abaya and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability: To the maximum extent permitted by law, Qaswa Abaya shall not be liable for indirect or consequential damages. Liability, if any, shall be limited to the value of the product purchased. Nothing in these Terms limits consumer rights under Indian law.

Force Majeure: Qaswa Abaya shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.

Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India, and courts at Gulbarga, Karnataka shall have jurisdiction, subject to consumer protection laws.

Grievance Redressal: In compliance with Indian e-commerce regulations, grievances may be addressed to Qaswa Abaya Support Team at sales@qaswaabaya.com or via phone/WhatsApp at +91 96632 30135. Grievances will be acknowledged within 48 hours and resolved within 30 days.

Changes to Terms: Qaswa Abaya reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.